Ageing Health Services

About Us


TeleCHAT provides a social telephone call to people living in the community to provide support, friendship and community connection. Clients are matched with a volunteer who will phone them at an agreed time and day, usually once a week or fortnight.

Sometimes it can be difficult for people to get out to social activities and living alone means they might not always have someone to chat to. TeleCHAT provides a connection to the community. Participants are matched with volunteers based on their interests, hobbies and availability. Participants say they appreciate having someone who is interested in them and is looking forward to catching up every week.

Who is this service for?
This service is for people who would enjoy some social contact via the phone. It may benefit who:

  • live alone
  • find it difficult to get out of the house
  • live in a remote location
  • are living with a disability.

Opening Hours: Mon-Fri 8:00 AM to 4:00PM

Eligibility: To be eligible for this program you must be either over 65 (or 50 for Aboriginal and Torres Strait Islander peoples) and be referred by My Aged Care (or your Home Care Package provider), or be under 65 (or 50 for Aboriginal and Torres Strait Islander peoples) and be referred by your NDIS provider.

Languages: Access to Translating and Interpreting Services (TIS)

Volunteers: Volunteers Welcome

Phone: 02 6234 7663 or 02 6234 7665

Email: [email protected]

Quick Facts About The Region

Australian Red Cross Society - ACT is located in the suburbs of Garran and Woden Valley, the council of Canberra and the federal electorate of Canberra.